Privacy Policy
1. Introduction
Berelia Touristic ("we", "us", "our") provides B2B travel technology, distribution and reservation solutions to hotels, travel agencies, tour operators and technology partners. This Privacy Policy explains how we collect, use, share and protect personal data when you visit bereliatouristic.com, use our platform, or interact with us as a partner, client or website visitor.
2. Information We Collect
- Contact and business details you submit through forms — name, company, country, email, phone number and business type.
- Account and reservation data from partners using our Extranet, Web Panel, Channel Manager or Reservation Module.
- Technical data collected automatically, such as IP address, browser type, device information and pages visited.
- Communications you send us, including support requests and partnership inquiries.
3. How We Use Your Information
- To respond to inquiries and evaluate partnership or client requests.
- To provide, operate and maintain our technology products and reservation services.
- To manage contracts, billing and account access for partners.
- To improve our website, products and customer support.
- To send service updates and, where you have consented, marketing communications.
- To comply with legal, regulatory and contractual obligations.
4. Legal Basis for Processing
Where applicable data protection law requires it, we process personal data on the basis of contractual necessity (to deliver our services to partners and clients), legitimate interest (to operate and improve our platform), consent (for optional marketing communications), and compliance with legal obligations.
5. Sharing of Information
We do not sell personal data. We may share information with hotels, agencies, suppliers or technology partners strictly as necessary to fulfil a reservation or contractual relationship, with service providers who support our infrastructure (such as hosting and payment processing) under confidentiality obligations, and where required by law or to protect our legal rights.
6. International Data Transfers
As a global distribution platform, Berelia Touristic may transfer and process data across the markets it operates in. Where personal data is transferred internationally, we take reasonable steps to ensure it remains protected in a manner consistent with this policy and applicable law.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting or reporting requirements, after which it is securely deleted or anonymized.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below.
9. Data Security
We apply technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure or destruction. No system can be guaranteed completely secure, and we continuously work to strengthen our safeguards.
10. Children's Privacy
Berelia Touristic operates a B2B platform and does not knowingly collect personal data from children. Our services are intended for business use by adults representing hotels, agencies, operators and corporate partners.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.
12. Contact Us
For questions about this Privacy Policy or to exercise your data protection rights, please contact us at info@bereliatouristic.com or through our contact page.